Trilingual Academy Singapore (“we,” “our,” or “us”) is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Collection of Personal Data
We may collect the following types of personal data:
- Parents/Students: Name, contact information (email, phone number, address), identification details, payment information, and student performance records.
- Website Visitors: IP addresses, browser type, and cookies for website analytics.
- Any other information you voluntarily provide through forms or communications with us.
2. Use of Personal Data
We use your personal data for the following purposes:
- To manage and deliver educational programs and services.
- To communicate about classes, schedules, progress updates, and fees.
- For billing, payment processing, and account maintenance.
- To respond to your inquiries or feedback.
- To conduct marketing, promotions, and referral programs with prior consent.
- To comply with legal or regulatory requirements.
3. Disclosure of Personal Data
We do not disclose your personal data to third parties except in the following cases:
- When required by law or government authorities.
- To service providers, vendors, or partners assisting in operations (e.g., payment processors), subject to confidentiality agreements.
- With your consent or at your request.
4. Protection of Personal Data
We take reasonable steps to safeguard your personal data using:
- Secure servers and encrypted databases.
- Restricted access to personal data only for authorized staff.
- Regular reviews and updates to our data protection measures.
5. Retention of Personal Data
Your personal data will be retained only as long as necessary for the purposes stated above or as required by law. Unnecessary data will be securely deleted.
6. Access and Correction Requests
Under the PDPA, you have the right to:
- Request access to your personal data.
- Request corrections to ensure accuracy and completeness.
- To make such requests, please contact us at trilingualkidssg@gmail.com
7. Withdrawal of Consent
You may withdraw consent for us to collect, use, or disclose your personal data. This may affect the services we can provide. To withdraw consent, please email contact@trilingualkidsacademy.com
8. Cookies and Analytics
Our website may use cookies to enhance your browsing experience. By using our site, you agree to the use of cookies as outlined in this policy. You may disable cookies via your browser settings.
9. Third-Party Websites
Our website may link to external websites. We are not responsible for the privacy practices of these sites.
10. Updates to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with the effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: trilingualkidssg@gmail.com or contact@trilingualkidsacademy.com
Phone: +65 9721 2437
By using our services or accessing our website, you agree to the terms of this Privacy Policy.